Industry template · trades

AI Front Desk for NZ Tradies

Capture leads after hours, book site visits, never miss an enquiry.

Built for NZ electricians, plumbers, builders, and chippies.

Pain

Customers call while you are on the tools, driving between jobs, or pricing the next quote. After-hours enquiries often go to voicemail, then the customer books the tradie who replies first. Admin piles up around job details, photos, access notes, and follow-ups. Your team still needs proper judgement, but the first response should not depend on free hands.

What BestAI does

  • Captures name, mobile, suburb, job type, urgency, and photos.
  • Books or requests a site visit through your preferred handoff.
  • Shares quote ranges only when your knowledge base provides them.
  • Sends SMS or email confirmation so the customer knows the next step.

Boundaries

BestAI does not invent call-out fees, hourly rates, GST treatment, or fixed prices. It does not give licensed trade, building consent, insurance, or legal advice. For gas smell, live electrical risk, flooding near power, structural danger, or immediate harm, it tells the customer to leave the area if needed and call 111.

NZ compliance

Your NZBN, GST wording, service areas, and licensing claims are used only when they are in the knowledge base. BestAI supports Consumer Guarantees Act and Privacy Act expectations by keeping job details accurate, limited, and ready for human review.

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